Terms of Service
Effective: April 21, 2026 · Last updated: April 21, 2026
Welcome to Lumineer. These Terms are the agreement between you and Holiday Lights Inc., a Florida corporation that operates the Lumineer product (“Lumineer,” “we,” “us”). By creating an account or using the product, you agree to them. Read section 13 carefully — it covers arbitration and a class-action waiver.
1. Agreement to terms
You must be at least 18 years old to use Lumineer. You agree to these Terms and to our Privacy Policy. If you’re using Lumineer on behalf of a business, you represent that you have authority to bind that business.
2. Your account
You’re responsible for everything that happens under your account. Keep your password safe. Tell us at hello@lumineer.appif you think it’s been compromised. One account per person or business. Don’t share credentials.
3. The service
Lumineer provides a design tool for Christmas light installers — canvas drawing, AI-generated scene previews, materials lists, and branded exports. We provide the service on an “as-is” and “as-available” basis. We don’t guarantee specific uptime or that every feature will work on every device.
4. Subscriptions, trial, and billing
Trial.Every new account starts with a 7-day free trial. You can earn up to 7 additional days (capped at 14 total) by completing milestones described in the app. During the trial you get full Operator-tier access. We don’t require a credit card to start the trial — if you choose to subscribe, you’ll add a payment method at that point.
Paid plans. If you subscribe, you choose a tier (Solo, Crew, or Operator) and a cadence (monthly or annual). Annual is billed once up front and renews yearly. Monthly is billed each month.
Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current rate unless you cancel. You can cancel anytime from your account settings; cancellation takes effect at the end of your current billing period. Prices for the current period are not refunded on cancellation.
Price changes.We may change prices with at least 30 days’ notice. Changes apply to new billing periods after the notice; your current period is unaffected.
Payments. Payments are processed by Stripe. By subscribing, you authorize Lumineer (through Stripe) to charge your payment method for the tier and cadence you selected and for any renewal. Failed payments may result in suspension of your paid features until resolved.
AI credits.Paid tiers include a monthly AI credit grant. Credits don’t roll over. If you run out, you can buy an add-on credit pack; add-on credits never expire. Prices and grant amounts are shown on our pricing page.
No partial refunds.We don’t pro-rate refunds for unused time on a canceled subscription. If something has gone wrong, email us — we’ll try to make it right.
5. Acceptable use
You won’t use Lumineer to do anything illegal, infringe on anyone’s rights, distribute malware, or abuse the platform (scraping, reverse engineering, competing product cloning, circumventing usage limits). We may suspend or terminate accounts that violate these terms.
6. Your content
You keep ownership of the house photos, designs, and materials lists you create in Lumineer (“Your Content”).
We don’t use Your Content to train general-purpose AI models, and we don’t share it with third parties for their own purposes.
You grant Lumineer a worldwide, non-exclusive, royalty-free license to host, process, display, transmit, and back up Your Content solely to operate the service for you. That includes sending photos to AI model providers (for example, Google Gemini) to generate scene previews when you request it — those providers process your photo to return a night-scene image and don’t retain it for their own training.
You represent that you have the rights necessary to grant us this license — including the rights to any photos you upload (for example, your client’s house photo, taken with permission).
If you cancel or we terminate your account, your designs remain exportable for a reasonable period. After that we may delete them in accordance with our Privacy Policy.
7. Our intellectual property
Lumineer and the Lumineer name, logo, and product design are ours. Nothing in these Terms grants you any rights to use them except as strictly necessary to use the service.
If you send us feedback or suggestions, we may use them without obligation to you.
8. Third-party services
Lumineer relies on third-party providers, including Stripe (payments), Supabase (hosting and auth), Google (single sign-on), and AI model providers. We’re not responsible for their outages, actions, or policies. Their terms may apply to your use of their services.
9. Termination
You may cancel anytime. We may suspend or terminate your account if you violate these Terms, fail to pay, or pose a risk to Lumineer or other users. On termination your right to use the service stops immediately, but your designs remain exportable for a reasonable period.
10. Disclaimer of warranties
LUMINEER IS PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DON’T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR ACCURATE FOR YOUR USE CASE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUMINEER’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
12. Indemnification
You agree to defend and indemnify Lumineer against any third-party claim arising from Your Content, your use of the service in violation of these Terms, or your violation of any law.
13. Arbitration and class-action waiver
Please read carefully. You and Lumineer agree that any dispute arising out of or relating to these Terms or the service will be resolved by binding individual arbitration under the Consumer Arbitration Rules of the American Arbitration Association. You waive any right to a jury trial and any right to participate in a class or representative action against Lumineer.
30-day opt-out. You can opt out of arbitration by emailing hello@lumineer.appwith your name, account email, and “Arbitration Opt-Out” in the subject line, within 30 days of first accepting these Terms. If you opt out, this section doesn’t apply.
Disputes under $10,000 may be brought in small claims court at either party’s option.
14. Governing law and venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. For any claim not subject to arbitration or small claims, the courts located in Florida have exclusive jurisdiction and venue.
15. Changes to these terms
We may update these Terms. If we make material changes, we’ll update the “Last updated” date above and email you before they take effect. Your continued use after the effective date means you accept the updated Terms.
16. Miscellaneous
These Terms are the entire agreement between you and Lumineer about the service. If any part is held unenforceable, the rest still applies. We may assign this agreement as part of a merger, acquisition, or reorganization; you may not assign without our consent. Our failure to enforce any right is not a waiver.
Contact
Questions about these Terms: email hello@lumineer.app.